Your New Business Unit & Team

Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future to our 10 million + personal and small business customers.

The Direct Channels Support (DCS) team provides a vital support mechanism across Direct Channels (DC), including Direct Lending, Direct Banking and Financial Assistance Solutions.

The Data & Reporting Solutions team is accountable for best in class operational management information to the business (up to 2,000 stakeholders) and comprises of Data Solutions (data integration), Reporting Solutions (data visualisation), Insights & Strategy (your team – supporting the business with Workforce Planning insights and Omni-Channel Customer Analytics) and Risk Analytics.

Your New Challenge & Success

The breakdown of your role is to support the business with meaningful, accurate and actionable insights underpinned by best practices in statistical modelling and visualisation. You’ll contribute to by:

1- Strategic vision

2- Senior stakeholder management

3- Team leadership

Key Skills & Experience

1 – Technical capability

2 – Soft skills

Highly regarded:

3 – Academia

People & Culture

The team recently received numerous awards in the past 12 months, including a CEO award; thereby building a visible brand for themselves through the successful insight tools they created by leveraging innovation (e.g. Risk management via cyber securities). This is the opportunity to upskill in cutting edge Analytics and Visualisation.

Your Development & Career ProgressionAt CommBank, we’re committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value’s driven organisation, we nurture and support our people; through focussing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities. At CommBank you can be you.